A 640-person cold-chain haulier with three depots, 410 vehicles and one person on call.
Daniel Okafor · Temperature-controlled logistics · Northampton · 640 staff · since June 2024
Whereitstarted
Daniel was managing director and acting operations director. 41 depot escalations a week reached him, many of them at night, and on-time delivery stood at 91%.
Daniel's week
62 hours
Depot escalations18
Customers10
Operations meetings12
Finance and investors6
Leading the team3
Strategy4
Admin9
Whatwedid
The chief operating officer with the three depot managers, who now run their own numbers.
Jun 2024
Night calls, counted
41 a week came to Daniel, many of them after midnight.
Aug 2024
A chief operating officer
One person accountable for all three depots.
Nov 2024
Depots run their own numbers
Each depot manager owns a weekly scorecard.
Jun 2025
Growth investment agreed
A £20m minority investment to fund a fourth depot.
Whatchanged
Twelve months in, from the management accounts.
Revenue
£72m£88m
On-time deliveries
91%98.4%
Night calls to Daniel
413 a week
The investors didn't back me. They backed the team I'd finally built, and they told me so.
Daniel OkaforFounder and managing director, Coldstream Freight