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A 640-person cold-chain haulier with three depots, 410 vehicles and one person on call.

Daniel Okafor · Temperature-controlled logistics · Northampton · 640 staff · since June 2024

A depot yard at dawn with refrigerated lorries at the loading bays, Daniel walking and talking with a depot manager.

Daniel was managing director and acting operations director. 41 depot escalations a week reached him, many of them at night, and on-time delivery stood at 91%.

Daniel's week

62 hours

  • Depot escalations18
  • Customers10
  • Operations meetings12
  • Finance and investors6
  • Leading the team3
  • Strategy4
  • Admin9

The chief operating officer briefing three depot managers in an operations room with wall screens.

The chief operating officer with the three depot managers, who now run their own numbers.

Jun 2024

Night calls, counted

41 a week came to Daniel, many of them after midnight.

Aug 2024

A chief operating officer

One person accountable for all three depots.

Nov 2024

Depots run their own numbers

Each depot manager owns a weekly scorecard.

Jun 2025

Growth investment agreed

A £20m minority investment to fund a fourth depot.

Twelve months in, from the management accounts.

Revenue

£72m£88m

On-time deliveries

91%98.4%

Night calls to Daniel

413 a week

The investors didn't back me. They backed the team I'd finally built, and they told me so.

Daniel OkaforFounder and managing director, Coldstream Freight